Privacy policy

SA HOTEL LEBRON informs you that all personal data received via any form on this website will be treated strictly confidentially, following the entity’s privacy and security policy as well as the Data Protection Act.

This data will be included in a file registered with the National Commission for Data Protection and Liberties. The main purpose of its creation, existence or maintenance is the processing of personal data in order to manage accommodation reservations made through this website or for sending promotional communications.

The recipients of this information are all individuals attached, registered, holders or collaborators of all departments and entities associated with the organization of the entity, as well as official establishments that require disclosure by law.

By submitting this form, the sender consents to the automated and documented processing of the data included in our database. We inform you that we may share your personal data with third parties, and they may contact you by email for matters related to your stay, for example, to assess your satisfaction or obtain feedback on your hotel experience.

SA HOTEL LEBRON informs you that you have the right to access, rectify or delete your data at any time, as well as the right to communicate any modifications or changes. To exercise these rights or for any information, you can send an email to: hotel.lebron@wanadoo.fr

MEDIATOR

After contacting the complaints department of SA HOTEL LEBRON, and in the absence of a satisfactory response within 1 month, the customer may contact the Tourism and Travel Mediator, whose contact details and submission procedures are available on their website: https://www.mtv.travel

DISPUTES

Under the provisions of EU Regulation No. 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution in consumer matters, SA HOTEL LEBRON informs you that in case of dispute, Users residing in the European Union can visit the “Online Dispute Resolution Platform” developed by the European Commission, in an attempt to amicably resolve any disputes arising from the provision of services by SA HOTEL LEBRON.
To access it: https://ec.europa.eu/consumers/odr/main/

NO RIGHT OF WITHDRAWAL

In accordance with Article L221-28 of the Consumer Code, the customer is informed that they cannot exercise their right of withdrawal.

TELEPHONE SOLICITATION

The consumer who does not wish to be the subject of commercial prospecting by telephone can freely register on a telephone solicitation opposition list for free.
For more information: Bloctel — https://www.bloctel.gouv.fr/